Integration Of Artificial Intelligence Into Business Process And Its Impact On Organisational Performance
(A Case Study Of UBA Virtual Banker-Leo)
Complete Integration Of Artificial Intelligence Into Business Process And Its Impact On Organisational Performance Project Materials (Chapters 1 to 5):
Artificial intelligence is facilitating the resolution of complex problems in computer science, operations research and software development. The purpose of this study is to assess the integration of artificial intelligence into business process and its impact on organizational performance, a case study of UBA virtual banker-Leo. A survey research design was adopted. A simple random sampling technique was used to select about 28 respondents a for the study. The specific objectives of the study are as follows: (1) To appraise the integration and impact on organization performance; (2) to appraise the impact of artificial Intelligence into business processes; (3) to evaluate the impact on the organizational performance; and (4) to provide an evaluative appraisal. The study focuses on the evaluation of the impact that artificial intelligence has on the organization performance. The main objective is to improve the customer satisfaction and productivity; it increases the speed of banking transaction and it improves the global acceptability of the bank. The system must be secured to guarantee customers confidentiality and minimize fraud especially with respect to online payment. It must be put in place such as collection of relevant information about users in order to evaluate usage and address challenges faced and also provision of data validation mechanism as is the case with smart systems.
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The 21st century is witnessing the re-invention of Artificial intelligence. This is due to advances in computer science, the need for the processing of large amount of data and theoretical knowledge of the operation of computer power. Currently, artificial intelligence is facilitating the resolution of complex problems in computer science, operations research and software development. The essence of artificial intelligence was to simulate the human intelligence. It is believed that the human intelligence can be described in such a way that artificial intelligence could carry out the same functions. According to computer scientist, artificial intelligence is the intelligence which is demonstrated by machines as against the intelligence demonstrated by humans and animals which is also referred to as machine intelligence. It is the study of intelligent agents or devices which can accept information from the external environment interpret it and utilized the information to achieve a particular result. Kaplan and Haenlein, posit that AI is a system which has the ability to interpret external data, use the data to learn and solve problems.it is the machine which can carry out the cognitive functions humans. The study seeks to appraise the integration of artificial intelligence into business process and its impact on organizational performance. A case study of UBA virtual Banker-Leo.
1.2 STATEMENT OF THE PROBLEM
The invention and adoption of artificial intelligence requires the commitment of huge funds. Also, there are fears that unlike previous technological revolutions, it will create a risk of mass unemployment. The problem confronting the study is to appraise the integration of artificial intelligence into business process and its impact on organizational performance. A case study of UBA virtual Banker-Leo.
1.3 OBJECTIVES OF THE STUDY
The Main Objective of the study is to appraise the integration of artificial intelligence into business process and its impact on organizational performance. A case study of UBA virtual Banker-Leo; The specific objectives include:
1 To determine the relevance of artificial intelligence.
2 To appraise the integration of artificial intelligence into business process and its impact on organizational performance.
3 To determine the impact of UBA virtual Banker-Leo on organizational performance.
1.4 RESEARCH QUESTIONS
1 What is the relevance of artificial intelligence?
2 What constitute the integration of artificial intelligence into business process and its impact on organizational performance?
3 What is the impact of UBA virtual Banker-Leo on the performance of UBA?
1.5 STATEMENT OF THE HYPOTHESIS
Ho1: The impact of the UBA virtual Banker –Leo on organizational performance is not significant.
1.6 SIGNIFICANCE OF THE STUDY
The study provides an evaluative appraisal of the integration of artificial intelligence into business process and its impact on organizational performance.
1.7 SCOPE OF THE STUDY
The study focuses on the appraisal of the integration of artificial intelligence into business process and its impact on organizational performance. A case study of UBA virtual Banker-Leo.
1.8 LIMITATION OF THE STUDY
The study was confronted with logistics and geographical factors.
1.9 DEFINITION OF TERMS
ARTIFICIAL INTELLIGENCE DEFINED
AI is a system which has the ability to interpret external data; use the data to learn and solve problems.it is the machine which can carry out the cognitive functions humans.
GROUP DYNAMICS DEFINED
Defines the way people work together, identifies the psychological structures and processes of the teams and the making of the groups in the organization.
KNOWLEDGE MANAGEMENT DEFINED
•Knowledge management is the process of developing, disseminating and deploying ideas, information and intellectual property within the organization;
PROCESS MANAGEMENT DEFINED
This shows the congruence or lack of congruence between business processes and the goals and values of the organization,
ORGANISATIONAL INTELLIGENCE DEFINED
This is the capacity of the organization to create knowledge and utilized it strategically.
The introduction of Integration Of Artificial Intelligence Into Business Process And Its Impact On Organisational Performance should start with the relevant background information of the study, clearly define the specific problem that it addresses, outline the main object, discuss the scope and any limitation that may affect the outcome of your findings
Literature Review of Integration Of Artificial Intelligence Into Business Process And Its Impact On Organisational Performance should start with an overview of existing research, theoretical framework and identify any gaps in the existing literature and explain how it will address the gaps
Methodology of Integration Of Artificial Intelligence Into Business Process And Its Impact On Organisational Performance should describe the overall design of your project, detail the methods and tools used to collect data explain the techniques used to analyse the collected data and discuss any ethical issues related to your project
Results should include presentation of findings and interpretation of results
The discussion section of Integration Of Artificial Intelligence Into Business Process And Its Impact On Organisational Performance should Interpret the implications of your findings, address any limitations of your study and discuss the broader implications of your findings
The conclusion of Integration Of Artificial Intelligence Into Business Process And Its Impact On Organisational Performance should include summarize the main results and conclusions of your project, provide recommendations based on your findings and offer any concluding remarks on the project.
References should List all the sources cited in Integration Of Artificial Intelligence Into Business Process And Its Impact On Organisational Performance project by following the required citation style (e.g., APA, MLA, Chicago).
The appendices section should Include any additional materials that support your project (Integration Of Artificial Intelligence Into Business Process And Its Impact On Organisational Performance) but are too detailed for the main chapters such as raw data, detailed calculations etc.