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Inspection As An Aid To Effective Bank Management

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PROPOSAL

The objective of this study was to explore the possible inspection as an aid to effective bank management with particular reference to UBA PLC, Enugu.
To guide this research the following research questions were formulated this .
a. To what extent are human and non-human resources adequate for efficient inspection in UA PLC Enugu
b. To what extent has the provision against computer fraud being achieved?
c. To what extent are the workers assured to job security and satisfaction?
d. To what extent are the workers assured of job security and satisfaction?
A structural questionnaire developed by the researcher was administered to a total of 102 male and female staff of UBA PLC, Enugu.
They were selected using the entire population for reliability. Hence the data collected and analysed using percentage, mean & ran order.
1. That makes are in majority in UBA PLC Enugu
2. Greater majority of the staff are married.
3. Majority are by WASC/GCE holders
4. Greater majority staffs have served for 6 to 10 years and more.
5. Resources are not adequate except few resources items.
6. Computer fraud have not been experienced in UBA Plc, Enugu.
7. Interference and job/position insecurity of inspectors affect objectivity report and communication.
8. Also non-implementation of previous reports affect inspectors functions.
9. bad debts occurred in UBA sometimes. Based on the findings, the major recommendations were as follows:
i. In service training should be given to staff on regular basis to get a breast with demands of the time.
ii. Use delegation touch despite physical recontenses in all sectors of the bank
iii. Seminars staff meetings including conference demonstration service, provision of office bulletin and make people closer.
iv. Promotion of good working relationship by cultivating desirable temperament .
v. Leadership functions such as cortinating resources and servicing should be taken serious as a core development in the bank.
vi. Staff safety and welfare should be assured for continuity .

TABLE OF CONTENT

COVER PAGE
TITLE PAGE
APPROVAL PAGE
DEDICATION
ACKNOWLEDGEMENT
PROPOSAL

CHAPTER ONE:
1.1 INTRODUCTION
1.2 STATEMENT OF PROBLEM
1.3 PURPOSE OF THE STUDY
1.4 SIGNIFICANCE OF THE STUDY
1.5 RESEARCH QUESTIONS
1.6 SCOPE AND LIMITATIONS OF THE STUDY
1.7 DEFINITION OF TERMS.

CHAPTER TWO
REVIEW OF RELATED LITERATURE
2.1 CONCEPT AND PURPOSE OF SUPERVISION
2.2 ORGANIZATION AND MANAGEMENT OF SUPERVISION
2.3 DEVELOPING EFFECTIVENESS IN SUPERVISION
2.4 SUMMARY OF THE RELATED LITERATURE
2.5 HOW BANKS CAN EFFECTIVELY BE INSPECTED
2.6 PROBLEMS FACING EFFECTIVE INSPECTION
2.7 PURPOSE OF INSPECTION
2.8 FRAUDS AMOUNT TO INSPECTION
2.9 WAYS O AVOIDING FRAUDS

CHAPTER THREE
3.1 DESIGN OF THE STUDY
3.2 AREA OF THE STUDY
3.3 POPULATION OF THE STUDY
3.4 SAMPLE AND SAMPLING TECHNIQUES
3.5 INSTRUMENT OF THE STUDY
3.6 VALIDITY OF INSTRUMENT
3.7 ADMINISTRATION OF THE INSTRUMENT
3.8 METHOD OF DATA ANALYSIS

CHAPTER FOUR
PRESENTATION AND ANALYSIS OF DATA
4.1 SEX
4.2 MARITAL STATUS
4.3 STAFF LEVEL OF EDUCATION
4.4 LENGTH OF SERVICE
4.5 ADEQUANCY OF RESOURCES
4.6 IF YES FOR FURTHER TEST
4.7 DOES INSPECTORATE DEPARTMENT ENSURE THAT RULES ARE GIVEN FOLLOWED BEFORE LOAN IS GIVEN
4.8 HAS YOUR BANK EXPERIENCED COMPUTER FRAUD?
4.9 TO WHAT EXTENT ARE COMPUTER FRAUD IN YOUR BANK BEING CHECKED?
4.10 INTERFERENCE AD JOB/POSITION INSECURITY OF AN INSPECTOR ADVERSELY EFFECT THE OBJECTIVITY
4.11 DOES NON IMPLEMENTATION OF PREVIOUS REPORTS AND RECOMMENDATIONS AFFECT INSPECTORS FUNCTION.
4.12 TO WHAT EXTENT ARE WORKERS BEING ASSURED OF JOB SECURITY
4.13 FINDINGS AND RESULTS DISCUSSION

CHAPTER FIVE
5.1 SUMMARY OF FINDINGS
5.2 CONCLUSION
5.3 RECOMMENDATION
5.4 SUGGESTION FOR FURTHER RESEARCH
BIBLIOGRAPHY
QUESTIONNAIRE

CHAPTER ONE

INTRODUCTION
Banking decree 1969 defines banking as the business of receiving monies from out side sources as deposits, irrespective of the payment of interest and the granting of loans and acceptance of credits or the purchase of bills and cheques or the purchase and sales of securities for accounts of others or the incurring of the obligation of acquire claims in respect of lons prior to their maturity or the assumption of guarantees and other warranties for others or the effecting o transfers and clearings, and such other transactions as the minister may on the recommendation of the Central Bank, by order published in the Federal Gazette designated as banking business.
In Nigeria Banking system is made up of the Central commercial merchant and development bank. There are other banks with People’s Bank and Community bank respectively. These are recently developed or established by decree of the Federal Military Government. Banking has been in existence for many years now but it is unfortunate that there has been no generally accepted statutory definition of a bank until 1969.
In (1982) Hart brought his own view of definition of ank as a person or company carrying on the business of receiving monies and collecting draft for customers subject to the obligation of honouring cheques drawn upon them from time to time by customers to the extend of the amounts available on their current account.
The government through its agency the Central Bank of Nigeria regulates banks. This is to ensure that they render services to their customers in a manner consistent with safe banking operations and government financial policy.
Due to the need to effectively and efficiently mange depositors funds the task of managing a bank is entrusted with honors, reputable, and hard-working personnel amongst various function of bank management from among alternatives of a course of action.
It is at the core of planning, a plan cannot be said to exist unless a decision has been reached (Kasnts 1984).
The bank personnel management established internal control procedure for the effective discharge of the major functions in order to obtain their corporate objectives. In doings this, special attention must be given to communication problem. The structure of the bank organization should have a one and the staff structure so that there will be flow of information form the top management and vice versa and also the low level will give advice to the top level who might accept it or not. This will make people below the top management level to be among of the bank policy and their own responsibilities towards the bank.
With a free flow of information there will be a real basis for effective decision-making. There is a need to establish a follow up mechanism so that the performance will be maintained to know whether action is going according to plan and policies. If it is not then correction can be made before it is too late. It is in the light of the above factors that the management function of controlling becomes very desirable.
In order words, to ensure that efficiency proper management are maintained the bank management has established the internal control unit or the inspection division. The inspection itself is an important organ for internal control system. But our teaching problem is hat despite the establishment of this division there seem to be lapses here and there..
Based on the factors, the research was motivated to examine the extent to which inspectorate unit of banks are contribution to the efficient management of the banks resources with particular reference to United Bank for Africa PLC, Agbani Road, Enugu.

1.2 STATEMENT OF PROBLEM
Despite the creation of inspectorate unit in the bank for internal control, it is not clear on the adequacy of human and non-human resources for efficient operations of banking industry.
This is because mangers still grant credits (loans) beyond their power limit without collateral security.
Secondly, cases of bad debts result form loan given to customers that has not been recovered. Hence the CBN (1990) Prudential guideline has not been obeyed and the effect is reported or minimal profit.
Thirdly, there has been cases of computer fraud deflation and outright removal of physical cash by employees ad out sectors. This has created imbalance looks and records with obvious effect of huge loses.
Another problem is he extent of frequent rationalization and entrenchment in the banking industry. This creates job insecurity and workers may tend to indulge in any act for survival in case of eventualities. All these motivated the research to study the effect of inspection as an aid to effective bank management.

1.3 PURPOSE OF THE STUDY
The purpose of this study include the followings
a. To examine the inspective techniques in UBA PLC, Agbani Road, Enugu.
b. To ascertain the number of bad debts resulting form loans given to customers that has not been recovered and provision made for prevention.
c. To find out the extent of computer fraud and associate of evils in UBA Agbani Road, Enugu, with a view to solving them.
d. To find out the extent of job security provisions in the UBA PLC Agbani Road, Enugu as it related to proper accountability by the banking staff.

1.3 SIGNIFICANCE OF THE STUDY
The result of this work may help create the awareness required for effective and efficient creating of the banks on a regular basis.
It is also hoped that banks will take advantage of the suggestion form this work to embrace commitment and objective reporting for accurate record keeping.
It is hoped that reports from this work may help to create confidence to bank customers and facilitate coronal relationship among banks and customers.
The result of this work will help workers to observe policies and procedures of the banking ethnics to strengthen the job security of the staff for efficient growth and development restructure.
Moreover, an application o the suggestion made will earn the bank more customers co-operation among staff, trust and confidence on the fellow workers and active the set objective of the banking industry.

1.5 RESEARCH QUESTIONS
To guide the is study four research questions were formulated as follows:
1. To what extent are human and non-human resources adequate for efficient inspection in the bank.
2. What are the control measures against the bad debts in the bank being achieved?
3. To what extent has he bank provision against computer fraud been attract checked?
4. To what extent are the workers being assured of job?.

1.6 SCOPE AND LIMITATION OF STUDY
The scope and limitation of this research work were so narrowed due to some problems the writer had to encounter while developing this work.
These problems can been seen in the following angle:
– Time
– Lack of materials
– Other academic activities
Finance:- Most of the data needed to carryout this research work were mainly gotten at the head office of the bank. The writers were limited to materials available to her due to lack of money to travel to Lagos.
Time: – The time constrain were another factor that limited the scope of this work. The writer at the time of writing this project was also preparing for her examinations and this combined with finance limited the scope of this work..
Lack of materials:- The researcher also had problem of getting data through her questionnaire. Most of the questionnaires posted were not received back. Again inadequate research center and materials exposed to the writer limited the scope of the study.
Finally the researcher had other academic activities other than the project. This problem also limited the scope of this work.

DEFINITION OF TERMS
1. SUPERVISOR: A person who comes in a professional contract with the principal staff such that the contact influences the quality of performance and change.
2. SERVICE FUNCTION: This refers to where the supervisor acquaintance with the current result experience, professional expertise and sill in human helps in the efficiency of solving problem facing activities and development.
3. OPERATIVE TASK: This refers to organizing for briefing, orienting staff members, providing materials, providing special s\ customers services and developing relations
4. PRELIMINARY TASK. This refers to essentials task take providing staff, developing schedule and provision of facilities.
5. DEVELOPING TASK: This refers to arranging for in service education of the staff.

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