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Effect Of Employee Job Satisfaction On Organizational Productivity

(A Case Study Of Anambra Broadcasting Service Awka)

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50 Pages
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5,719 Words
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BUSINESS ADMINISTRATION & MANAGEMENT

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ABSTRACT

It is very important to note however that a workers reactions at work assist to determine the organizational output. This is why the researcher dedicated his time to study the extent of organizational productivity in relationship to the satisfaction derived by a worker, in which of course his efforts increased and the organizational output equally rise. Consequently, a dissatisfied worker is likely to fall short of standard
Base on these facts and figures, the researcher concentrate his studies on those motivationally factors that entitles the output of the organization. The study also revealed those motivationally factors, analyzed them, and recommend measures which if properly implemented will improve the living condition of an average worker and enhance greater productivity in most sectors of the economy in Nigeria in years ahead.

TABLE OF CONTENT

Title Page
Approval Page
Dedication
Acknowledgement
Abstract
List of Tables
Table of Content

CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
1.2 The Statement of the Problem
1.3 Objective of the Study
1.4 Research Questions
1.5 Significance of the Study
1.6 Scope of the Study
1.7 Definition of Major Terms
References

CHAPTER TWO
LITERATURE REVIEW
2.1 Review of the Related Literature
2.2 The Relationship Between the Job Satisfaction and Performance
2.3 The Impact of Dissatisfaction on Workers in an Organization
2.4 Some Motivational Theories and their Implication in Nigeria
References

CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1 Source of Data
3.2 Population of the Study
3.3 Determination of Sample Size
3.4 Sample Technique
3.5 Research Instrument Used
3.6 Administration of Research Instrument
Reference

CHAPTER FOUR
PRESENTATION AND ANALYSIS OF DATA
4.1 Presentation of Data
4.2 Analysis and Interpretation of Data
4.3 Treatment of Data

CHAPTER FIVE
SUMMARY OF FINDINGS, RECOMMENDATIONS AND CONCLUSION
5.1 Summary of Findings
5.2 Recommendation
5.3 Conclusion
Bibliography
Appendices
Research Questionnaire

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND OF THE STUDY
The Anambra Broadcasting Service (ABS) Awka, which the researcher has choosen as the case study, is the only electronic information medium of state. The corporation which is an off-shoot of the former Anambra Broad Casting service, Enugu in the old Anambra State has its corporate headquarters temporarily located at the Okpuro in the Anambra State capital territory at Awka, without stations at Onitsha Awada and Enugu-Ukwu.
Following the disengagement of workers of Anabra state origin from their Enugu state counterparts in march, 1992, the workers took refuge at the commercial radio station at Onitsha built in 1981 and formerly known as ABS radio from where they operated until the corporate headquarters of the corporation was moved to St. Paul’s college premises at Awka.
In November, 1993, the corporation was allocated the definct NRC party office in Opuno Awka, which till date services as the corporate headquarters of the corporation.
The television aim of the corporation operates from an ill – equipped small station at Awada (Onitsha), while the Fm radio station with poor facilities is located at Enugwu-Ukwu.
Another am radio transmitting station is currently being sited at Enugwu-Agidi in Njikoka Local Government Area and appears to have been abandoned for lack of funds. In other words, the corporation is operating a multi-stations system which is very costly to maintain.

1.2 THE STATEMENT OF THE PROBLEM
In the course of this study, the researcher vehemently identifies some problem in broadcasting service, many problems are inherent resulting from leadership behaviour. Such problem include; constant change of managing director or general manager which is arrived at satisfying their political desires, problem relating to job performance and appraisals staff turnover absenteeism, etc. These problems contribute greatly to the collapse of organizations.
Many school of thought claim that the important quality hat leads to prosperity and success in an organization is the caliber of its leadership.
However, these lack of effectiveness of leaders in public and private organization has been attributed to a two reasons. Government interference is one of the reasons the research tend to highlight on mostly in public enterprises, government control of some of these enterprises makes them to remain ineffective.

1.3 OBJECTIVE OF THE STUDY
These study is designed to investigate the effect of employees job satisfaction on organizational productivity in the selected business enterprise in Anambra with the view to identifying issues and prospects as the effects.
i. Provision of welfare
ii. Inconsistency, in payment of workers salaries
iii. Workers attitudes to work
iv. Wages and salaries administration
v. Features and prospects in encouraging workers.
Moreover, high lighten suggestion for general existing policies and amendment of existing policies and regulation where the needs arise. This will enhance mutual understanding and peaceful co-existence between management and the workers of the organization.

1.4 RESEARCH QUESTIONS
a. Are the workers happily working in the organization?
b. How doe the Broadcasting staff relate to their customers?
c. Are workers attracted in the organization?
d. Is the effect and plight of workers recognized and properly rewarded?
e. Are workers well paid by the organization?

1.5 SIGNIFICANCE OF THE STUDY
The findings from the study serves as a reference for future researchers who may while wish to explore the subject. This will enable them to get feedback regarding the effectiveness of the subsequent policy formulation and planning.
The employee themselves will find this study very useful when the need arise. He motivational tendency of workers to feel that their effort and welfare have been recognized in an organization. It will also give the employees the idea of what to expect the management to do for them and also serve as a guide enabling them set limit to their unnecessary demands.
The employee will serve the effort of any of the management and restores sanity to organization productivity. The workers used for the study should not only be useful at a practical level but all in the theory where it would assist in propagating knowledge in workers job satisfaction. It would also constitute a useful and interesting text in library. The study would also provide a database for future research work.

1.6 SCOPE OF THE STUDY
This study was limited to three selected business enterprise in Anambra State, to make researchers work easier to coordinate.
These selected industries are as follows.
1. Service industry
2. Banking industry
3. Production industry
There are many motivational tools available in satisfying human being of various categories, in most establishments, but this study entirely based on studying those satisfaction that directly related to job satisfaction

1.7 DEFINITION OF MAJOR TERMS
1. Output = The finished products production
2. Input = The material composition fined product
3. Paradoxical = The result, that is the opposite of expectation.
4. Psychological life = The driver in human life
5. Drive =The motivational to act or carry out an action.
6. Emotion = The inward feelings for outward observation.
7. Job satisfaction = The total body feeling that an individual has about his job.
8. These feelings inverted in effect, weighing the sum total of influence of job.
9. Job dissatisfied = When those some total of influence on job are non-existence.
10. Delima = The crucial state of incident
11. Corporate objective = The company set goal.
12. Mirage = The deserving aspect of something
13. Bifurcation of objective = When the corporate objective conflict with the workers objectives.
14. Conceptualized = This means the imagine and visualized the presence of something in presence.
15. Circulation flow = This means continuous movement
16. Interesting = The job or satisfaction and desire from doing something he likes.

 

 

 

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