Design And Implementation Of A Web Based E-Post Management System

INTRODUCTION
1.1 BACKGROUND OF THE STUDY
A courier service is an organization which offers special deliveries of packages,
money, documents or information. Courier services usually boast faster delivery
times than any alternative method of transporting documents, and many services
in the modern world rely on it. The idea of couriers and a courier service has
been around almost as long as civilization, with rulers in antiquity using
couriers as a means to make new laws and edicts known throughout their lands.
In the modern age of international business, the courier service has become a
keystone of enterprise, even as emerging technologies such as the fax machine
and Internet have rendered them less useful in some areas.
The largest courier service in the world is the United Parcel Service (UPS),
which delivers more than 12 million packages globally each day. UPS had its
roots as a courier service in the beginning of the 20th century, when it was
known as the American Messenger Company. UPS survived the depression and
the World Wars, and went on to thrive in the global age. Throughout the years it
acquired other courier services, including the Motorcycle Messengers and a
number of smaller European companies. Federal Express (FedEx) and Dalsey
Hillblom Lynn, now Deutsche post AG (DHL) are other well-known global
examples of the courier service, both with their roots in the early 1970s. Though
not nearly as large as UPS, each company controls sizable portions of the
market. FedEx is particularly well-respected for its overnight courier service,
the first of its kind. DHL originally focused exclusively on the route between
Honolulu and San Francisco in the United States, but grew to encompass the
Pacific Rim and spread to Europe and the Middle East.
Smaller courier services abound, particularly in cities. This type of courier
service finds its niche in smaller packages and documents which need to be
transported from one location in a city to another as quickly as possible.
Couriers in these companies often ride bicycles or motorcycles in order to
achieve the shortest turnaround times from pickup to delivery. Indeed, the
bicycle messenger, whizzing through crowded traffic at unbelievable speeds
with a satchel over one shoulder, has become a symbol of the youthful
daredevilry of city life. In recent years, with the emergence of more
sophisticated communications technologies and harsh price competitiveness, the
number of bicycle couriers in most cities has decreased significantly, but the
market remains strong for those who continue to work.
There is also a type of courier service which utilizes the extra baggage allotment
of airline passengers to transport documents quickly and easily, with less hassle,
through the Customs office of a country. These courier services offer greatly
discounted fares on commercial tickets to foreign locations in exchange for the
use of the passenger’s baggage space. The passenger is then given all the
requisite paperwork, which they simply deliver to the Customs agent at the
receiving end.
Though technology has replaced many traditional uses of the courier service,
there still exists a constant need to transport physical goods and documents over
both short and long distances as quickly as possible.

1.2 STATEMENT OF THE PROBLEMS
Keeping record of parcels in a courier service company and their delivery
information is carried out manually. A lot of files are opened for daily record of
parcels received or delivered. This litters the office with much paper
documents. Most often records are misplaced and when a client comes to
collect his parcel, he\she spend some hours waiting for confirmation of the
parcel. Hence delay is bound to occur while delivering parcel to customers.
Also, customers must visit the post office before they can purchase stamps or
any other item.

1.3 OBJECTIVES OF THE PROJECT
The objectives of this project are as follows.
ï‚· Analyzing global trends in e-commerce and why it is important for
economic developments.
ï‚· Identifying benefits of the adoption of e-post management system by
courier Service Company.
ï‚· Developing an e-post platform that can be used by customers to order for
post office items and make payment online.

1.4 SCOPE OF THE PROJECT
The scope of this project covers all details of a typical e-post application, with
emphasis on the front-end portal but excludes the gateway application
implementations and technologies. The gateway end which is a very secure e-
payment environment is often times built using SSL protocol, which can be
procured from the gateways companies and integrated to the e-commerce site to
support online, onsite payment management. However we have chosen to
incorporate a demo copy of the gateway end to showcase its activities for the
audience to appreciate such integration.

1.5 PROJECT JUSTIFICATION
The advantages of e-commerce for business entities can be summarized thus: e-
commerce can increase sales and decrease costs. A firm can use e-commerce to
reach narrow market segments that are widely scattered geographically. The
internet and the web are particularly useful in creating virtual communities that
become ideal target markets. A virtual community is a gathering of people who
share a common interest, but, instead of this gathering occurring in the physical
world; it takes place on the internet. So the e-post management system
developed will assist courier Service Companies to:
1. Increase sales opportunities for the seller, thereby increasing
purchasing opportunities for the buyer.
2. Provide buyers with a wider range of choices than traditional
commerce, because they can consider many different products and
services from a wider variety of sellers.
3. The benefits of e-commerce also extend to the general welfare of
society. Electronic payments for goods cost less to issue and arrive
securely and quickly when transmitted via the Internet.
4. Furthermore, electronic payments can be easier to audit and monitor
than payments made by check, which can help protect against fraud
and theft.
5. E-Commerce platform can make products and services available in
remote areas.

1.6 PROJECT REPORT ORGANIZATION
The project is organized as follows;-
Chapter one comprises the background of the project with the statement of the
problems, objectives of the project, scope of the project, project justification and
definition of terms pointed out.
Chapter two reviews previous literatures on cargo transportation systems
Chapter three discusses methodology and system analysis. It deals with the
approach used for the project, tools used, information gathering, data analysis
and limitations of the existing system.
Chapter four covers the system analysis and design. It highlights the project
modules, system and program flow charts, and the database design.
Chapter five discusses the system implementation and testing.
Chapter six covers the summary and conclusion of the project.

1.7 DEFINITION OF TERMS
Courier: A courier is a person or company employed to deliver messages,
packages and mail.
Database: A systematically arranged collection of computer data, structured so
that it can be automatically retrieved or manipulated. It is also called databank.
File Transfer: Any kind of computer file can be sent via the Internet from one
Internet user to another. Table of accounts on spreadsheets, design by a graphic
artists, music sound files etc, can all be exchanged in this way.